It’s key that the platform you use to build your return to work structure should also be powering your employee service delivery as recovery from the pandemic continues and organisations need to push forward. Ensuring a safe working environment and business continuity are sure to remain a focus as we all learn to expect the unexpected.
By simplifying how employees get the services they need, an organisation creates an environment that makes for a happier, more engaged, more productive workforce. It can be argued that this is not just a contributor to success, but absolutely essential.
The ServiceNow Workflow solution includes: Employee Service Center, Case and Knowledge Management, Enterprise Onboarding and Transitions, Now Intelligence for HR Service Delivery, Now Mobile, and Employee Document Management.
Devoteam has a wealth of experience in helping organisations revolutionise their employee service delivery through implementing workflow solutions. It is one of the satisfying ways our ‘Tech for people’ message is realised.
With this in mind we wanted to highlight some of the recent Apps released by ServiceNow specifically designed to help ensure a safe return to work as the world opens up this summer.
Workforce readiness apps
Employee Readiness Surveys
Measure the preparedness of your workforce through surveys to gain insights into workforce readiness and determine the actions needed to ensure employee wellness, safety, and security.
- Gain visibility into employee wellness and ability to return
- Survey employees via mobile or desktop
- Use results to initiate workspace planning and reservations
Employee Health Screening
Verify the health status of employees before they enter the workplace through onsite or employee-disclosed reporting and compliance-related data.
- Enable onsite or employee-disclosed health status reporting
- Verify employee has required PPE
- Validate safety requirements for reentry have been met
Contact Tracing
Rapidly identify employees potentially exposed to COVID-19 to support a healthy workplace.
- Aggregate contact tracing information across workplace locations, work shifts, badge scans, and self-report contact logs
- Quickly identify potentially impacted employees to limit the spread of COVID-19
- Create outreach cases with automated task assignments for follow-up health status interviews
Workplace safety management
Easily define workspaces for a safe and managed return process including scheduled shifts, automated cleaning tasks, and selfservice reservations.
- Provide a self-service shift and workspace reservation with a visual floor map
- Automate cleaning task assignments for shift readiness
- Gain management insights into workspace availability with a full audit trail of cleaning history
