The collective insight from this report – serving as advice for companies interested in RPA – is the following:
- RPA should be considered by almost any company in the struggle for continuous process optimisation. The relatively low investment combined with fast and tangible benefits makes RPA an attractive technology for most companies – including companies having already deployed Business Process Shoring and Outsourcing to lower their operational costs.
- It is important not to confuse RPA with other automation approaches such as data-driven automation. RPA is a very specific approach which is well-suited for (parts of) certain types of processes, but also as a tactical solution for companies dealing with a very inflexible IT situation.
- The knowledge gained from companies already having deployed RPA has already formed a well-defined approach for RPA, consisting of five main activities. Newcomers to RPA can benefit from this approach. Start with a discovery to learn about RPA, proceed with a Proof of Value and identify the processes in scope for RPA. Select the RPA software after your discovery work.
- Processes that are candidates for RPA have one or more of the following properties: rule-based, repetitive, manual, high volume, time-critical, seasonal, triggered by a digital input, supported by data, low exception rate, causing rework.
- The market place consists of both dedicated RPA software – along with other software solutions including RPA as part of their offering. Software solutions are developing very rapidly – but some clear market leaders can be identified in both categories. Many of the RPA software solutions have state of-the-art tools to address the RPA business needs of most companies.
- The French market essentially has the same RPA software solutions as the international market.
Consequently, the RPA market and the solutions today have a maturity, allowing companies to select and deploy the best RPA for their business needs.
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This publication presents our understanding and viewpoint on a given point in time of a leading vendor and/or a product within the field of ERP, CRM, HR, BI-systems in France. It contains our understanding of the market based on thorough discussions, analysis and our many years of experience.
Devoteam makes no representations or warranties as to the suitability of this material for any particular purpose. This publication should not form the sole basis for selecting a vendor or product, as a more detailed examination based on specific individual requirements will be necessary.
Devoteam also disclaims all responsibility with regard to incorrect, outdated or inadequate information received from the vendors, and misinterpretation of received information.
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Main contact :
Yannick Waller, Managing Director
Head of RPA activities in France
yannick.waller@devoteam.com
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